{"id":609,"date":"2025-09-11T22:41:40","date_gmt":"2025-09-11T22:41:40","guid":{"rendered":"https:\/\/wisebusiness.net\/?page_id=609"},"modified":"2025-09-11T23:25:38","modified_gmt":"2025-09-11T23:25:38","slug":"conditions-generales","status":"publish","type":"page","link":"https:\/\/wisebusiness.net\/fr\/conditions-generales\/","title":{"rendered":"Conditions g\u00e9n\u00e9rales d'utilisation"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"609\" class=\"elementor elementor-609\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0781a2b e-flex e-con-boxed e-con e-parent\" data-id=\"0781a2b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-aa70d88 e-con-full e-flex e-con e-child\" data-id=\"aa70d88\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e4828e9 elementor-widget elementor-widget-elementskit-heading\" data-id=\"e4828e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h1 class=\"ekit-heading--title elementskit-section-title\">Conditions g\u00e9n\u00e9rales d'utilisation<span><span>.<\/span><\/span><\/h1><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6da3acba e-flex e-con-boxed e-con e-parent\" data-id=\"6da3acba\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1754137d elementor-widget elementor-widget-text-editor\" data-id=\"1754137d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h1 data-start=\"300\" data-end=\"325\">\u00a0<\/h1>\n<p data-start=\"326\" data-end=\"357\"><strong data-start=\"326\" data-end=\"357\">Derni\u00e8re mise \u00e0 jour : 2025\/09\/11<\/strong><\/p>\n<p data-start=\"359\" data-end=\"680\">Les pr\u00e9sentes conditions g\u00e9n\u00e9rales (\"conditions\") r\u00e9gissent votre utilisation de notre site web (<a class=\"decorated-link\" href=\"https:\/\/wisebusiness.net\/fr\/\" target=\"_new\" rel=\"noopener\" data-start=\"426\" data-end=\"450\">https:\/\/wisebusiness.net<\/a>) et les services fournis par <strong data-start=\"481\" data-end=\"504\">WISEBUSINESS IT LTD<\/strong> (\"nous\", \"notre\", \"nos\"). En acc\u00e9dant \u00e0 notre site web ou en utilisant nos services, vous acceptez d'\u00eatre li\u00e9 par les pr\u00e9sentes conditions. Si vous n'\u00eates pas d'accord, veuillez ne pas utiliser notre site web ou nos services.<\/p>\n<hr data-start=\"682\" data-end=\"685\" \/>\n<h3 data-start=\"687\" data-end=\"714\">1. Informations sur l'entreprise<\/h3>\n<ul data-start=\"715\" data-end=\"985\">\n<li data-start=\"715\" data-end=\"757\">\n<p data-start=\"717\" data-end=\"757\"><strong data-start=\"717\" data-end=\"735\">Nom de l'entreprise :<\/strong> WISEBUSINESS IT LTD<\/p>\n<\/li>\n<li data-start=\"758\" data-end=\"855\">\n<p data-start=\"760\" data-end=\"855\"><strong data-start=\"760\" data-end=\"783\">Adresse du si\u00e8ge social :<\/strong> 71-75 Shelton Street, Covent Garden, Londres, WC2H 9JQ, Royaume-Uni<\/p>\n<\/li>\n<li data-start=\"856\" data-end=\"901\">\n<p data-start=\"858\" data-end=\"901\"><strong data-start=\"858\" data-end=\"876\">Courriel de contact :<\/strong> <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"877\" data-end=\"899\">legal@wisebusiness.net<\/a><\/p>\n<\/li>\n<li data-start=\"902\" data-end=\"985\">\n<p data-start=\"904\" data-end=\"985\"><strong data-start=\"904\" data-end=\"921\">Comp\u00e9tence :<\/strong> Royaume-Uni (le droit britannique s'applique \u00e0 tous les contrats et litiges)<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"987\" data-end=\"990\" \/>\n<h3 data-start=\"992\" data-end=\"1017\">2. Services fournis<\/h3>\n<p data-start=\"1018\" data-end=\"1101\">Nous sommes une agence de marketing num\u00e9rique offrant des services tels que, mais sans s'y limiter :<\/p>\n<ul data-start=\"1102\" data-end=\"1396\">\n<li data-start=\"1102\" data-end=\"1130\">\n<p data-start=\"1104\" data-end=\"1130\">Publicit\u00e9 dans les m\u00e9dias sociaux<\/p>\n<\/li>\n<li data-start=\"1131\" data-end=\"1158\">\n<p data-start=\"1133\" data-end=\"1158\">R\u00e9f\u00e9rencement et marketing de contenu<\/p>\n<\/li>\n<li data-start=\"1159\" data-end=\"1183\">\n<p data-start=\"1161\" data-end=\"1183\">Conception du site web et CRO<\/p>\n<\/li>\n<li data-start=\"1184\" data-end=\"1218\">\n<p data-start=\"1186\" data-end=\"1218\">Automatisation du marketing et entonnoirs<\/p>\n<\/li>\n<li data-start=\"1219\" data-end=\"1248\">\n<p data-start=\"1221\" data-end=\"1248\">Strat\u00e9gie et identit\u00e9 de la marque<\/p>\n<\/li>\n<li data-start=\"1249\" data-end=\"1285\">\n<p data-start=\"1251\" data-end=\"1285\">Analyse et suivi des performances<\/p>\n<\/li>\n<li data-start=\"1286\" data-end=\"1320\">\n<p data-start=\"1288\" data-end=\"1320\">Gestion de la r\u00e9putation et des commentaires<\/p>\n<\/li>\n<li data-start=\"1321\" data-end=\"1351\">\n<p data-start=\"1323\" data-end=\"1351\">Marketing des influenceurs et UGC<\/p>\n<\/li>\n<li data-start=\"1352\" data-end=\"1396\">\n<p data-start=\"1354\" data-end=\"1396\">Autres services de marketing num\u00e9rique connexes<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1398\" data-end=\"1487\">Tous les services sont d\u00e9taill\u00e9s dans des propositions, des contrats ou des accords conclus avec chaque client.<\/p>\n<hr data-start=\"1489\" data-end=\"1492\" \/>\n<h3 data-start=\"1494\" data-end=\"1525\">3. Responsabilit\u00e9s du client<\/h3>\n<p data-start=\"1526\" data-end=\"1545\">Les clients s'engagent \u00e0 :<\/p>\n<ul data-start=\"1546\" data-end=\"1879\">\n<li data-start=\"1546\" data-end=\"1621\">\n<p data-start=\"1548\" data-end=\"1621\">Fournir des informations exactes et compl\u00e8tes n\u00e9cessaires \u00e0 la prestation des services.<\/p>\n<\/li>\n<li data-start=\"1622\" data-end=\"1712\">\n<p data-start=\"1624\" data-end=\"1712\">Coop\u00e9rer avec nous en temps utile (par exemple, en fournissant l'acc\u00e8s, les approbations et le contenu).<\/p>\n<\/li>\n<li data-start=\"1713\" data-end=\"1796\">\n<p data-start=\"1715\" data-end=\"1796\">Respecter les d\u00e9lais convenus pour les paiements, la communication et les r\u00e9sultats du projet.<\/p>\n<\/li>\n<li data-start=\"1797\" data-end=\"1879\">\n<p data-start=\"1799\" data-end=\"1879\">S'abstenir d'utiliser nos services \u00e0 des fins ill\u00e9gales, nuisibles ou frauduleuses.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1881\" data-end=\"1884\" \/>\n<h3 data-start=\"1886\" data-end=\"1907\">4. Conditions de paiement<\/h3>\n<ul data-start=\"1908\" data-end=\"2291\">\n<li data-start=\"1908\" data-end=\"1994\">\n<p data-start=\"1910\" data-end=\"1994\">Les services peuvent n\u00e9cessiter <strong data-start=\"1931\" data-end=\"1951\">d\u00e9p\u00f4ts initiaux<\/strong> (g\u00e9n\u00e9ralement 2 \u00e0 3 mois d'honoraires).<\/p>\n<\/li>\n<li data-start=\"1995\" data-end=\"2061\">\n<p data-start=\"1997\" data-end=\"2061\">Toutes les factures doivent \u00eatre pay\u00e9es au plus tard \u00e0 la date d'\u00e9ch\u00e9ance indiqu\u00e9e.<\/p>\n<\/li>\n<li data-start=\"2062\" data-end=\"2132\">\n<p data-start=\"2064\" data-end=\"2132\">Les retards de paiement peuvent entra\u00eener une suspension du service ou des frais suppl\u00e9mentaires.<\/p>\n<\/li>\n<li data-start=\"2133\" data-end=\"2291\">\n<p data-start=\"2135\" data-end=\"2291\">Les frais li\u00e9s aux outils, aux budgets publicitaires (p. ex. Meta Ads, Google Ads) ou aux co\u00fbts de tiers sont \u00e0 la charge du client, sauf accord \u00e9crit contraire.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2293\" data-end=\"2296\" \/>\n<h3 data-start=\"2298\" data-end=\"2338\">5. Dur\u00e9e et r\u00e9siliation du contrat<\/h3>\n<ul data-start=\"2339\" data-end=\"2750\">\n<li data-start=\"2339\" data-end=\"2470\">\n<p data-start=\"2341\" data-end=\"2470\">Les contrats peuvent \u00eatre <strong data-start=\"2358\" data-end=\"2420\">des honoraires mensuels, des projets ponctuels ou des accords annuels<\/strong>comme sp\u00e9cifi\u00e9 dans la proposition de service du client.<\/p>\n<\/li>\n<li data-start=\"2471\" data-end=\"2592\">\n<p data-start=\"2473\" data-end=\"2592\">L'annulation anticip\u00e9e est autoris\u00e9e moyennant un pr\u00e9avis \u00e9crit, mais <strong data-start=\"2530\" data-end=\"2589\">Les remboursements sont soumis \u00e0 notre politique de remboursement et d'annulation.<\/strong>.<\/p>\n<\/li>\n<li data-start=\"2593\" data-end=\"2750\">\n<p data-start=\"2595\" data-end=\"2750\">Si un client annule son contrat avant la fin de la p\u00e9riode convenue, des remboursements partiels peuvent \u00eatre effectu\u00e9s apr\u00e8s d\u00e9duction des frais pour les services rendus et les outils achet\u00e9s \u00e0 l'avance.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2752\" data-end=\"2755\" \/>\n<h3 data-start=\"2757\" data-end=\"2785\">6. R\u00e9sultats et garanties<\/h3>\n<p data-start=\"2786\" data-end=\"3191\">Bien que nous appliquions des strat\u00e9gies \u00e9prouv\u00e9es et des bonnes pratiques, nous ne pouvons pas <strong data-start=\"2849\" data-end=\"2880\">garantir des r\u00e9sultats sp\u00e9cifiques<\/strong> (par exemple, les ventes, les niveaux de trafic, les classements) en raison de facteurs externes ind\u00e9pendants de notre volont\u00e9 (par exemple, les changements d'algorithmes, les fluctuations du march\u00e9).<br data-start=\"3011\" data-end=\"3014\" \/>Toutefois, si un <strong data-start=\"3028\" data-end=\"3078\">la strat\u00e9gie ax\u00e9e sur les r\u00e9sultats fait l'objet d'un accord contractuel<\/strong> et que le client respecte la dur\u00e9e totale du contrat, nous garantissons les produits livrables d\u00e9crits dans ce contrat.<\/p>\n<hr data-start=\"3193\" data-end=\"3196\" \/>\n<h3 data-start=\"3198\" data-end=\"3227\">7. Propri\u00e9t\u00e9 intellectuelle<\/h3>\n<ul data-start=\"3228\" data-end=\"3634\">\n<li data-start=\"3228\" data-end=\"3377\">\n<p data-start=\"3230\" data-end=\"3377\">L'ensemble de la propri\u00e9t\u00e9 intellectuelle, des actifs cr\u00e9atifs et des produits livrables d\u00e9velopp\u00e9s par WISEBUSINESS IT LTD restent notre propri\u00e9t\u00e9 jusqu'\u00e0 ce que le paiement int\u00e9gral soit re\u00e7u.<\/p>\n<\/li>\n<li data-start=\"3378\" data-end=\"3477\">\n<p data-start=\"3380\" data-end=\"3477\">Apr\u00e8s paiement int\u00e9gral, les droits de propri\u00e9t\u00e9 peuvent \u00eatre transf\u00e9r\u00e9s au client comme convenu dans le contrat.<\/p>\n<\/li>\n<li data-start=\"3478\" data-end=\"3634\">\n<p data-start=\"3480\" data-end=\"3634\">Nous nous r\u00e9servons le droit de pr\u00e9senter les travaux r\u00e9alis\u00e9s dans notre portfolio, nos \u00e9tudes de cas ou notre mat\u00e9riel de marketing, \u00e0 moins qu'un accord de confidentialit\u00e9 ne s'y oppose.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"3636\" data-end=\"3639\" \/>\n<h3 data-start=\"3641\" data-end=\"3672\">8. Limitation de la responsabilit\u00e9<\/h3>\n<ul data-start=\"3673\" data-end=\"3929\">\n<li data-start=\"3673\" data-end=\"3806\">\n<p data-start=\"3675\" data-end=\"3806\">Nous ne sommes pas responsables des dommages indirects, accessoires ou cons\u00e9cutifs, y compris le manque \u00e0 gagner, la perte de donn\u00e9es ou l'atteinte \u00e0 la r\u00e9putation.<\/p>\n<\/li>\n<li data-start=\"3807\" data-end=\"3929\">\n<p data-start=\"3809\" data-end=\"3929\">Notre responsabilit\u00e9 totale en vertu de tout accord ne d\u00e9passera pas le total des frais pay\u00e9s par le client pour le service en question.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"3931\" data-end=\"3934\" \/>\n<h3 data-start=\"3936\" data-end=\"3955\">9. R\u00e9siliation<\/h3>\n<p data-start=\"3956\" data-end=\"3998\">Nous pouvons suspendre ou mettre fin aux services si<\/p>\n<ul data-start=\"3999\" data-end=\"4108\">\n<li data-start=\"3999\" data-end=\"4035\">\n<p data-start=\"4001\" data-end=\"4035\">Le client enfreint les pr\u00e9sentes conditions.<\/p>\n<\/li>\n<li data-start=\"4036\" data-end=\"4061\">\n<p data-start=\"4038\" data-end=\"4061\">Les paiements sont en retard.<\/p>\n<\/li>\n<li data-start=\"4062\" data-end=\"4108\">\n<p data-start=\"4064\" data-end=\"4108\">Les services sont utilis\u00e9s de mani\u00e8re ill\u00e9gale ou pr\u00e9judiciable.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"4110\" data-end=\"4113\" \/>\n<h3 data-start=\"4115\" data-end=\"4139\">10. La confidentialit\u00e9<\/h3>\n<p data-start=\"4140\" data-end=\"4260\">Les deux parties acceptent de garder confidentielles toutes les informations exclusives, sensibles ou commerciales \u00e9chang\u00e9es au cours du projet.<\/p>\n<hr data-start=\"4262\" data-end=\"4265\" \/>\n<h3 data-start=\"4267\" data-end=\"4304\">11. Droit applicable et juridiction<\/h3>\n<p data-start=\"4305\" data-end=\"4414\">Les pr\u00e9sentes conditions sont r\u00e9gies par <strong data-start=\"4333\" data-end=\"4343\">Droit britannique<\/strong>. Tout litige sera r\u00e9solu par les tribunaux du Royaume-Uni.<\/p>\n<hr data-start=\"4416\" data-end=\"4419\" \/>\n<h3 data-start=\"4421\" data-end=\"4440\">12. Amendements<\/h3>\n<p data-start=\"4441\" data-end=\"4630\">Nous pouvons mettre \u00e0 jour les pr\u00e9sentes conditions de temps \u00e0 autre. Les mises \u00e0 jour seront publi\u00e9es sur cette page avec une nouvelle date de \"derni\u00e8re mise \u00e0 jour\". La poursuite de l'utilisation de nos services vaut acceptation des conditions r\u00e9vis\u00e9es.<\/p>\n<hr data-start=\"4632\" data-end=\"4635\" \/>\n<h3 data-start=\"4637\" data-end=\"4653\">13. Contact<\/h3>\n<p data-start=\"4654\" data-end=\"4714\">Pour toute question concernant les pr\u00e9sentes conditions, veuillez nous contacter \u00e0 l'adresse suivante :<\/p>\n<p data-start=\"4716\" data-end=\"4843\">\ud83d\udce7 <strong data-start=\"4719\" data-end=\"4745\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"4721\" data-end=\"4743\">legal@wisebusiness.net<\/a><\/strong><br data-start=\"4745\" data-end=\"4748\" \/>\ud83d\udccd WISEBUSINESS IT LTD, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, Royaume-Uni<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Terms &amp; Conditions. \u00a0 Last updated: 2025\/09\/11 These Terms &amp; Conditions (\u201cTerms\u201d) govern your use of our website (https:\/\/wisebusiness.net) and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"content-type":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-609","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/wisebusiness.net\/fr\/wp-json\/wp\/v2\/pages\/609","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wisebusiness.net\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wisebusiness.net\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wisebusiness.net\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wisebusiness.net\/fr\/wp-json\/wp\/v2\/comments?post=609"}],"version-history":[{"count":7,"href":"https:\/\/wisebusiness.net\/fr\/wp-json\/wp\/v2\/pages\/609\/revisions"}],"predecessor-version":[{"id":1041,"href":"https:\/\/wisebusiness.net\/fr\/wp-json\/wp\/v2\/pages\/609\/revisions\/1041"}],"wp:attachment":[{"href":"https:\/\/wisebusiness.net\/fr\/wp-json\/wp\/v2\/media?parent=609"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}